We are committed to the safety and well-being of everyone in our partner locations. We have implemented additional protective measures and protocols to help enable the safety of our foodservice operations.

  • Cleaning & Sanitation
    • Cleaning: Each location maintains a variety of tools and processes designed to maintain the highest levels of cleanliness at all times. Each associate has a Day-At-A-Glance Tool to guide them through specific cleaning requirements for every station and space.
    • High Touch Cleaning: Extra and frequent cleaning of all surfaces and items that are at higher risk of contamination (e.g., door handles, light switches, condiment stations).
      Hand Hygiene

  • Hand Hygiene
    • Guests: Increased availability of hand wash stations, hand sanitizer, ‘no-touch’ service options and targeted signage and communication to promote hand hygiene.
    • Employees: Substantial and ongoing hand hygiene training, increased frequency of mandatory hand washing in accordance with regulatory requirements, and appropriate use of PPE.

  • Chemicals, Equipment & PPE
    • Chemicals: Specified chemicals are designed specifically for food service environments. Diversey Quat Sanitizer has the highest possible rating for efficacy. Every location also maintains an inventory of Oxivir TB Wipes, a CDC approved disinfectant for the pathogen treatment of spaces that may have been exposed to the COVID-19 virus.
    • Equipment: All equipment utilized in cleaning and sanitation, including dishwashers, glass cleaners, chemical dispensers, etc. are checked multiple times per day for correct temperatures, concentrations and functionality.
    • Personal Protective Equipment (PPE): Established operational protocols properly equip all locations with the necessary PPE (gloves, masks, eye protection, thermometers, aprons/ gowns, etc.) for guest and employee safety.

  • Product Safety
    • Vendors & Suppliers: All vendors and suppliers must pass stringent safety and sanitation requirements to obtain and maintain approval. Additional controls will be placed on vendor deliveries to ensure the safe transfer of all products.
    • Food Safety: Standards for food receipt, storage, handling and preparation are very
      detailed and specific. Each step of the process is monitored and documented so that quality, temperature control, and contamination risks are managed at all times.

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